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AlphaTel – Screen Popping Into Sage CRM Using CTI
Developed by AlphaLogix, AlphaTel simply displays caller information as the phone begins to ring, which pops-up in the bottom right hand corner of the screen in a similar way to how an Outlook email is displayed. The pop-up shows: incoming phone number, name of contact, name of company and company account...
20 May 2010
Sage CRM CTI Framework
The Sage CRM CTI Framework is a flexible open ended infrastructure that is applied on top of CRM to allow for a customisable and extendable CTI integrated system. The current version of CTI within CRM does not include features such as Features customisable event handlers custom interfaces for...
24 Feb 2010
CloudCall Contact Centre for Sage CRM
As well as lots of Outbound functionality CloudCall Contact Centre also offers inbound functionality to its users. Simple Screen Popping: SYNETY CloudCall Contact Centre provides advanced inbound calling features. With the CloudCall Screen Pop feature agents can now receive pop up alerts when...
16 Oct 2013
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