Summary:

The Sage CRM Classic Outlook plugin is supported on 32-bit copies of Microsoft Outlook. The Exchange Lite plugin is supported on 32-bit and 64-bit copies of Microsoft Outlook.

A query may arise regarding whether the classic Outlook plugin will ever be supported on x64 copies of Microsoft Outlook.

More information:

The Classic Outlook plugin will not be supported on x64 copies of Microsoft Outlook. The Classic Outlook plugin has entered a maintenance phase, and no new features will be added going forward.

References:

Specific information regarding which versions of Outlook are supported with Sage CRM is available in the Software Support Matrix. The latest versions of this document are avilable at the link below:

 External link: Software Support Matrix (Community search)