Summary:
Swiftpage drip marketing emails not getting sent
Symptoms:
Error on screen -
POST on https://u01.spsend.com/SpeSendBigV7.aspx failed: 302
In swiftpage logs found
No enum const class com.sage.scrm.syncengine.emarketing.communication.model.DripCampaignStatus.BUILD
and
Command returned error: Error,, Stages must be defined to Execute no earlier than 7/1/2014 at 10:15 AM
Cause:
Message back from Swiftpage:
“Yes this Campaign is in a Build state, Which means at some point someone logged into this account at swiftpageconnect.com and suspended and edited this campaign. That is the only way these campaigns get into that build state.”
Resolution:
Log in to Swiftpageconnect.com and re-launch this campaign, or create a new campaign from scratch