Summary:

Reinstalling the program files through the CRM 7.2b installer removes Database password from some locations in program files.

Symptoms:

The passwords that are removed are in the tomcat\webapps\crmj\web-inf\db.properties file and the tomcat\webapps\crmExchangeSyncEngine\WEB-INF\db.properties file

Resolution:

Take note of the password before doing the reinstall and enter the passwords after the reinstall is complete.

Status:

This issue is currently with development and will be fixed in a future version of Sage CRM