Summary:

When trying to delete a workflow state or rule by dragging them to the dustbin an error message is displayed:

Symptoms:

A user drags a workflow state or rule to the dustbin:

Description

The following error message is then dispalyed:

Description 

Resolution / Workaround:

The workaround for this issue is to click into the workflow rule or state and delete it this way.

Status:

This issue has been resolved in Sage CRM 7.2f hotfix 5.

More information:

This issue occurs in Sage CRM patch 7.2f.

This is not an issue in patch 7.2e.