When installing patch 7.2F of CRM the value of the syncengine.crmpassword in the file tomcat/webapps/crmSPSyncengine/WEB-INF/ may be blanked out.

It's important to check this value after installing the patch and to make sure it matches the password value on the Users table for the specified user.



Re-enter the password to the tomcat/webapps/crmSPSyncengine/WEB-INF/ file from theUsers table after the patch