Summary:

A user creates a custom entity using the Advanced Custimistion Wizard and makes sure it has the "library" feature.

Symptoms:

Create a new record under this newly created entity and navigate to the documents tab.

Select the option to "Add file" but nothing happens and no file is uploaded.

Status:

This issue has been resolved in Sage CRM 7.2g and it will be resolved in a future patch of Sage CRM 7.3.

More information:

In Internet Explorer 11 the "Add file" button is not visible unless compatibility mode is enabled.

In Chrome/Firefox the document drop does not work.

In Chrome/Firefox you cannot upload a file with the "Add file" button.

This is an issue in 7.2f and 7.3GA.