A user has a Swiftpage E-marketing account setup but instead now wants to use Mail Chimp e-mail marketing solution.
When the user tries to set up the their Mail Chimp account the following error message is shown:
Resolution / Workaround:
There is a workaround for this issue:
1. In SQL Management Studio run the following statements in the databse:
delete from EmarketingAccount
delete from EmarketingUser
update users set User_EmarketingUserID = NULL where User_EmarketingUserID is not null
2. Perform an IIS Reset and now the user should be able to create a Mail Chimp account.
Development are currently looking into away of disabling Swiftpage using the UI and this will be included in a future patch of Sage CRM 7.3