Summary:

When using a filter on a Interactive Dashboard List Gadget it does not clear correctly even after setting back to filter "None".

Symptoms:

A user filters a list gadget (eg by person).

Description

A user then sets the filter to "None" so that the gadget will display all the data again:

Description

A user then navigates away from the Interactive Dashboard, but when the user returns to the Interactive Dashboard the list gadget is still filtered by person:

Description 


Resolution / Workaround:

A workaround is to filter the person by "%".
This will display all the data for the list gadget:

Description


Status:

This issue has been resolved in Sage CRM 7.3d.

More information:

This issue is affecting Sage CRM 7.1, 7.2 and 7.3.