Summary:

The customer was able to connect via X3 connector on version 7 of X3. Then they upgraded and installed version 9 (U9) of X3 and upgraded the connector to 2.0.

After the setup of the connector, when testing the web service on WSCUSTOMER or any other object. The error was:

 <ERROR>The request failed with HTTP status 405: Method Not Allowed.

 And

"HTTP 404 not found"

 

Resolution:

Following were the changes to fix this issue:

Changes in web.config:

 

  1. Old value:    <add key="X3 Version" value="7.0"/> is replaced with  New value:  <add key="X3 Version" value="9.0"/>  since the version has changed

     

  2. Since the update PU9 has run the Gateway webservice url needs to be changed in web.config file like below:

    <value>http://<ServerName>:8124/soap-generic/syracuse/collaboration/syracuse/CAdxWebServiceXmlCC</value>

     

  3. We also recreated gateway schema by deleting all files from:

    CustomPages\Enbu\Framework\Server\EnbuGateway\Schema