Outlook Lite Plugin for Exchange Error after installing SP2
After upgrading to CRM SP2, install Outlook Plugin. Everytime user login to CRM gets prompted with message:
"A New Version of the CRM Outlook plug-in is available. Click Ok to install."
The version format in ExchangeOutlookVersion is different than the OutlookPluginVersion
Classic uses commas (,) and Exchange uses periods (.) or commas (,)
In the database, Custom_SysParams needs to be updated to use 126.96.36.199 for parm_name ExchangeOutlookPluginVersion.
When Installed Lite outlook plugin, IE add-on (IeExchangeProxy.ocx) will compare version value of the Lite Outlook Plugin with the version value on SysParam tables in the CRM database.
1. Run SQL Script below in CRM Database :
update custom_sysparams set parm_value='188.8.131.52' where parm_name='ExchangeOutlookPluginVersion'
2. Do a metadata refresh for all in Administration > System > Metadata Refresh.