Summary:
If we search for any company/person and then try to ‘Export to File’
then it gives error ‘Error creating Export Text File’
Symptoms:
If all the dashboards, reports, export to file functionality is working properly internally,
But with external url except dashboards and all reports, If we search for any company/person and then try to export, it doesn’t work and gives error.
Error displayed on ewaresystem.log
START - doEndpointPost URL: https://localhost/sdata/crmj/async/spreadsheetTask?trackingId=08ADCAD0-E746-42CA-A011-EB0FE28378CB&type=CSV&root=C%3A%5CProgram+Files+(x86)%5CSage%5CCRM%5CCRM%5CLibrary%5C&inputfile=C%3A%5CProgram+Files+(x86)%5CSage%5CCRM%5CCRM%5CLibrary%5Ctest_admin.csv&SID=186733384053194
FINISHED - doEndpointPost time-taken: 47ms. HTTP status code: 404
ERROR generating excel file. HTTP status:404 Message: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""http://www.w3.org/TR/html4/strict.dtd">
<HTML><HEAD><TITLE>Not Found</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=us-ascii"></HEAD>
<BODY><h2>Not Found</h2>
<hr><p>HTTP Error 404. The requested resource is not found.</p>
</BODY></HTML>
ERROR generating excel file. Message - Failed to generate report
.<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""http://www.w3.org/TR/html4/strict.dtd">
<HTML><HEAD><TITLE>Not Found</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=us-ascii"></HEAD>
<BODY><h2>Not Found</h2>
<hr><p>HTTP Error 404. The requested resource is not found.</p>
</BODY></HTML>
Cause:
In order for IIS to transfer a page request to a site all conditions in one of the site binding(s) must be met. If no binding is found, then it gives 404 error.
Resolution:
- Go to IIS > Sites > Default Web Site
- Click on ‘Bindings’ (in right bar of IIS)
- The binding you are using, you don’t have to specify the hostname. Hostname should be blank (as given below)
