Blank Welcome Screen while using Tablet version with iPhone/Android/iPad emulation
If you change ‘Desktop Version’ to ‘Tablet Version’ in User Preferences and try to see it on your iPad/Tablet. Then
- Sometimes, the alignment of the page is not fine.
- Or it can stuck to Welcome Screen(Like below screenshot)
It can be because:
- Either changes has been done in Devices table through CRM or from database.
To resolve this issue,
1. Take backup of the database.
2. Go to Administration > Advanced Customisation > Devices
3. Click the below device
Do all the changes according to the given screen below:
3. Now change the below device:
and change according to the below screen:
After doing these changes, you will be able to see the Welcome screen in Mobile theme.