Exchange Integration fails after upgrade to 2019 R1 / Exchange Integration does not work with Password Encryption

This is a known issue and is already being addressed. We are in process of providing patch for this soon.

In mean time until we release patch there is a below workaround you can use.


Excahnge Integration connection fails at second step.


Password Encryption


Remove the Encrypted password from the database by running below queries. 

UPDATE users SET User_Password = NULL WHERE user_userid = ?1? 
UPDATE users SET User_Password = WHERE user_userid = ?1?

After successful execution of above query Exchange integration will work as normally.