Summary:

An error stating that JavaScript is an unknown scripting language may appear when navigating to the Interactive Dashboard.


Resolution:

  1. On the server, go to Start -> Run.
  2. Type CMD then hit Return. A command prompt window will open.
  3. In the window that's displayed, enter the following command:

    regsvr32 "%WINDIR%\system32\jscript.dll"

  4. Press Return.
  5. Restart IIS on the webserver. To do this, select Start -> Run. Type iisreset, then click Return.