Summary:

Dropdown list not showing all users when trying to reassign case in new tab.

Symptoms:

This happens in Chrome and Firefox.

When CTRL + click is pressed on a case in waiting, and reassign is clicked in the workflow of the new tab, the drop down menu for users is not showing all users.


Workaround:

In 7.2a1 you can click the Magnifying glass to change the user to System administrator and then the dropdown menu should show all users.

More information:

This is currently with development and should be fixed in a future version of sage CRM.

New tabs do not work on anything after 7.2a1 as frames have been removed.