After creating a new find menu option (using a customfile) the Main Menu Items on the Interactive dashboard stop functioning and the user also cannot create another Main Menu Item dashboard gadget.
When a user goes to a Main Menu Item gadget the following error is shown:
"An error occurred when attempting to process the Gadget. Please contact your System Administrator."
Also when a user tries to create a new Main Menu Item gadget the following error is shown:
'An error occurred when attempting to load CRM actions. Please contact your System Administrator.'
This issue has been escalated up to development and will be resolved in a future release of Sage CRM.
This is only seems to be an issue in version 7.2.
The issue is not reproducible in version 7.1k.