Using the hotkey buttons on the company SSA field in a communication does not work correctly in Firefox
If a user holds CTRL button and double clicks on a company SSA field, a non-editable window containing the company summary will open.
These hotkeys should navigate the user away from the communication to the company summary screen.
This only occurs in the Firefox browser
Use Google Chrome or Internet Explorer.
This issue has been fixed in 7.3 GA which is due for release at the end of 2014.