A user performs a data upload for the Company entity with deduplication turned off, but certain companies are not uploaded.


This is expected behaviour because if deduplication is disabled, data upload carries out a simple deduplication based on an exact match of Company Name, Person Last Name, and Address 1.

This means, if it finds a company that matches this citeria it will not be uploaded to CRM.


If the user wishes to add duplicate companies they should enable deduplication which should allow more companies to be added as the match rules can be amended to facilitate this.