This is a fix for a bug where if someone is using a tablet and there is a long email on a communication, they cannot scroll down.


If the email is long, the screen will not scroll and the bottom of the email will be cut off, as well as the communications options box.


Follow these steps to make the page scrollable on a tablet:

  1. Log into the Account as admin
  2. Go to Administration -> Customisation -> Person -> Screens and check the box for inline customisations.
  3. Go to one of the emails and click on the customise screen for the communication options box (ASP: EmailFilingBox)


      4.   Paste the following code into the custom content box and click save.

$(document).ready(function () {
    $("#EWARE_MID").css("-webkit-overflow-scrolling", "touch");

The Page should now work correctly on the tablet


This issue has been fixed and will be included in 2015R1 which is due to be released in March 2015