When trying to log into the Sage CRM Android App the following error message is displayed:

"Some error has occured!"


The cause of this issue is that the user that is trying login is not assigned to a team.

Resolution / Workaround:

Go to Administration -> Users -> Users -> <username> and change the Primary team from 'Unassigned' to a team eg 'Default'.

The user should be able to login using the Android App now.


This issue has been escalated to our development team and will be resolved in a future release of Sage CRM Android App.