Hints, Tips and Tricks

To support the release of Sage CRM 2019 R1 we have created a completely new version of the example CRM Self Service demo site. This is the first in a short series of 3 articles that discuss the new...

We’ve increased security for user passwords in Sage CRM 2019 R1 by using the bcrypt algorithm to generate hashes for user passwords. Bcrypt adds a salt (a random string of characters) to each...

Within Sage CRM 2019 R1 we added some new features that are designed to make system implementation easier. These are: The ability to connect to the database server using its IP address Extended...

You can use the Sage CRM 2019 R1 installation package to upgrade from versions 2018 R3, 2018 R2, 2018 R1, 2017 R3, 2017 R2, and 2017 R1. Customers on earlier versions of Sage CRM must therefore first...

Sage CRM 2019 R1 is the first release within the new 3-year roadmap for the product. Our focus for this release has been on fixing bugs and making small but important improvements to the experience of...

The Sage CRM includes a number of sample Visual Studio projects. The projects included in the SDK installer are: RelatedEntities source code - A version of the code behind the Relationship tab...

This is the sixth and final article in a short series that introduces the new version of the integration between Sage CRM 2018 R3 and Sage 300cloud 2019. This article will cover the technology used...

This is the fifth in a short series of articles that introduces the new version of the integration between Sage CRM 2018 R3 and Sage 300cloud 2019. This article will look at how the integration is administered...

This is the fourth in a short series of articles that introduces the new version of the integration between Sage CRM 2018 R3 and Sage 300cloud 2019. This article will look at how the Quote to Order...

This is the third in a short series of articles that introduces the new version of the integration between Sage CRM 2018 R3 and Sage 300cloud 2019. This article will start looking at the user's...

A customer had the requirement to change the way in which the Billing and Shipping addresses were displayed when an Order was created. Consider this screen You can see that the addresses are...

This is the second in a short series of articles that introduces the new version of the integration between Sage CRM 2018 R3 and Sage 300cloud 2019. This article will compare the technology of the previous...

This is the first in a short series of articles that introduces the new version of the integration between one of Sage's best-loved accounting solutions and the sales, marketing and service functions...

All scripts need to consider where they are executed. Create and Validate scripts are executed on the server. This means that a screen in the mobile device when it submits data will see that data processed...

I want to look in this article how the mobile interface is generated. System Administrators can extend the mobile screens using a feature called RunBlock that covers existing system entities, new custom...

I was tempted to start a new series of articles called " Mysterious Tables of Sage CRM " but since this is supposed to be a sensible library of "Hints, Tips and Tricks" I have resisted...

I was asked a question this morning that I don't think I have discussed in a previous blog article. A partner was concerned whether web services interactions could cause a potential conflict with...

Sage CRM 2018 R2 added new views that could be used to create groups that only include Persons and Lead who have explicitly granted consent. For example, if I wanted to I could create a Dynamic Group...

A customer asked for guidance whether screens in Sage CRM could be opened up into new browser tabs or windows. The definitive statement is tucked away in the patch release notes for Sage CRM 7.2 e....

There are over 50 issues identified by customers that have been addressed in this release, including corrections to dashboard gadget behaviours, mail merging, the component manager and more. This diagram...

As a system administrator, you can change the appearance of the Calendar List tab. For example, you can add or remove columns, change the horizontal alignment of values in each column, and set the default...

Customers are supported in their upgrades from Sage CRM 7.3 onwards. Upgrades to R3 from versions older than Sage CRM 7.3 are not supported (and actively blocked). Customers on earlier versions of Sage...

As a general rule, we only support products that themselves enjoy mainstream support from their manufacturers. This means that our software inevitably changes over time. We need to consider the changes...

There are a small number of important changes to the database and metadata that you need to know about. 3 New Views vAddressComposer vPhoneComposer vCalendarList A new ScreenObject...

Are you tired of troubleshooting the application after an upgrade? Are you tired of unexpected screen and data errors after a conversion?Were you wondering what your customer is going to think when they...