A recording making the case, and demonstrating Sage CRM capabilities, by persona, for standalone & integrated CRM
Presented by David Beard. The matching slides are also located here.
"Winning a new customer is only the beginning of what should be a long and profitable relationship. Sage CRM gives you the tools you need to enable high quality customer care and maintain satisfied customers, making every customer interaction informative, effective, and profitable. Designed to help you manage and resolve customer queries and issues efficiently and effectively, with integration to your accounting system, Sage CRM can deliver real time customer information from both front and back office systems to your customer service team.
Attend this session, along with colleagues who are responsible for after-sales and service functions, to see how Sage CRM can be utilized within your organization."