This component when installed will implement a new Company Workflow. This has been tested with Sage CRM 2018 R1.
It gives examples of the following business rules and techniques:
1) Changes to comp_slaid will be recorded as a note record.
2) Changes to the comp_slaid can only be made once a communication is recorded that the SLA has been agreed with the customer.
3) Changes to comp_type comp_status and comp_primaryuserid will also be recorded as a note record.
4) Automatic creation of a task.
6) Use of the workflow action type 'Execute SQL' to insert record in notes table.