View more results: All Community | Partner Community
  • Blog Post: Sage CRM 7.2: Why Remove the Framesets?

    The structure of the screen created by Sage CRM v7.1 and earlier is frames based. If you have done any exploring of Sage CRM 7.2 you may well have discovered that there are hidden frames in the page. If you right click on a page in Sage CRM v7.1 or earlier and view source you will see the frames...
  • Blog Post: Sage CRM 7.2: The Impact of Frameset Removal on Code in Upgraded Systems

    The removal of the framesets in Sage CRM 7.2 has an impact in the follow areas onChange and Custom Content scripts. ASP extensions .NET extensions CTI Note: Depending on how you have coded customizations in Custom Gadgets there may be a potential impact on your Interactive Dashboards...
  • Blog Post: Sage CRM 7.2: Differences in Object References in Client Side Code (onChange & Custom Content)

    Consider the screen shown below This image happens to shown a data from a secondary entity being displayed in a summary screen in Sage CRM v7.1. You can see that in addition to the main entity information being displayed in the main part part of the screen there is also information from the...
  • Blog Post: Sage CRM 7.2: The Impact of Frameset Removal on CTI integrations

    Consider the following image. The default basic CTI offering in Sage CRM v7.1 used the frameset structure as highlighted in the above image. Sage CRM has a very flexible set of APIs and there have always been several hooks in existence to allow other companies to create CTI software that can...
  • Blog Post: Sage CRM 7.2: ASP Customization and TopContent References in Upgraded Systems

    When you come to upgrade an existing implementation of Sage CRM v7.1 to Sage CRM 7.2 you will need to check code that references to the GetCustomEntityTopFrame() method CRM.GetCustomEntityTopFrame("Suppliers"); This is likely to include code for both 'Hand cranked' custom...
  • Blog Post: Customisations not using GetPage() will break in Sage CRM 7.2b

    This article discusses some important changes to the way ASP pages are rendered in Sage CRM 7.2 b and the problems you may encounter with existing customisations and how to resolve them. Note: this article describes how the product behaves in Sage CRM 7.2 b, things were different in Sage CRM 7.2 GA...
  • Blog Post: Sage CRM 7.2: Extending the Sage X3 Integration (Part 1)

    This is the first article in a series that will discuss creating a new database connection to the Sage X3 database using the standard Sage CRM features. The articles will take you through the steps so that you can understand how you can add new screens and grids to Sage CRM that will allow listing of...
  • Blog Post: Sage CRM 7.2: Extending the Sage X3 Integration (Part 6)

    This is the sixth article in a series that discusses creating a new database connection to the Sage X3 database using the standard Sage CRM features. Sage CRM provides the sales, marketing and services modules for the global business management solution, Sage X3. Together these make a complete front...
  • Blog Post: Sage CRM 7.2: Extending the Sage X3 Integration (Part 7)

    This is the seventh article in a series that discusses creating a new database connection to the Sage X3 database using the standard Sage CRM features. Sage CRM provides the sales, marketing and services modules for the global business management solution, Sage X3. Together these make a complete front...
  • Blog Post: Sage CRM 7.2: Extending the Sage X3 Integration (Part 8)

    This is the eighth article in a series that discusses creating a new database connection to the Sage X3 database using the standard Sage CRM features. Sage CRM provides the sales, marketing and services modules for the global business management solution, Sage X3. Together these make a complete front...