View more results: All Community | Partner Community
  • Blog Post: How do I hide the 'Follow-up' check boxes on a New Appointment or New Task Screen Screen?

    Below is a screen shot that shows the New Task Screen. You'll see there are some checkboxes that if selected will launch another new communication screen once the New Communication is saved. The HTML that generates these Checkboxes looks like this: <TABLE CLASS=VIEWBOXCAPTION><TR><TD><TD><input...
  • Blog Post: Adding Clientside Code into Dynamically Built Workflow Action screens

    I had a conversation with a participant at one of the recent Bootcamps regarding the use of clientside code in dynamically built workflow screens. This topic has also appeared in the Forums with the community site. The partner's customer had a requirement that when a user was processing an opportunity...
  • Blog Post: Adding extra behaviour to Client Side code

    This article has been updated to correct links . If you have been creating onChange scripts then you will possibly about know the quirk which requires you to use single quote marks (') rather than double (") quote marks when outputting strings. e.g. window.alert('this field has changed'...
  • Blog Post: Manage Escalations

    A new example component has been added to the resources section for development partners to download. The purpose of this component is to make the management of escalation rules easier in implementation of Sage CRM where there are a large number of rules to manage. When working with large number of Escalation...
  • Blog Post: Clientside control of fields in Search screens including detection of grids and lists

    This tip is a modified product of a conversation that took place between a couple of my colleagues in the UK and US. The need was to find a technique that would allow the easy clientside control of fields with the search screens. It had to be clientside because the technique was needed for the hosted...
  • Blog Post: Intelligent Selects

    Fields such as the user selection list (oppo_assigneduserid) are examples of a type of field known as an Intelligent Select The intelligent select in edit mode displays additional structures, a search box and a magnifying glass image. The search box associated with the intelligent select or user select...
  • Blog Post: Company and Person Workflow Progress with Tracking tab in CRM

    Many thanks must go to a colleague in the UK professional services team for this article. Introduction Customers often request the ability to track Company or Person changes in much the same way that CRM offers with Opportunity and Case entities. As standard, CRM does not offer a CompanyProgress...
  • Blog Post: Hiding the Advanced Search Select field including the gif image

    Purpose : Hide the Search Select Advanced Field. It is easy to hide the text fields(using Capt_/Data_), but to hide the gif image / underlying URL the following script can be used. This script is tested on crm57 version for the new case webpicker window. may be you try the script similar to the one below...
  • Blog Post: Making E-mail templates Read-Only using Clientside code contained in Translations

    The UK PSG team was recently asked to work out how to lock down the Email editor for certain templates. The company wanted to be sure that when certain templates were selected by a user the merged text of the email could not be altered by the user. Those templates when selected needed to become ReadOnly...
  • Blog Post: Changing the Display of Multi Select fields using the Client Side API

    This article has been prompted by a customer who had a requirement to change the default display of a multiselect field. This article uses the Client Side API introduced in Sage CRM 7.2. The default display of a field is shown below. The default display shows the data in a comma seperated list...
  • Blog Post: Field Identification in Clientside code in Sage CRM screens (Cloud, On Premise, Self Service and Web To Lead)

    One of the most important tricks that anyone starting to write scripts for use in Sage CRM needs to know is how fields can be very easily identified when they are written out onto the screen. The HTML snippets below are from the CompanyBoxLong screen and the HTML is generated in the same way whether...
  • Blog Post: Identification (ID) of Checkbox Fields in Clientside Code

    Checkbox controls (like Radio buttons) will have to be handled differently to other CRM field type within HTML. The way they are rendered in HTML must be taken into account. Checkboxes can theoretically be grouped on the same input name. In fact Fields in Sage CRM that are defined as Checkboxes in meta...