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  • Blog Post: How can Sage CRM save you money?

    This article was edited on 17th June 2011 to update some of the graphics used. This article has its origin in a recent presentation I gave as part of an eSummit for Australia, New Zealand and the Pacific ( http://www.sagesummit.com.au/ ) that took place in 2009. My focus is usually purely on communicating...
  • Blog Post: Zip Check

    This is a little mod I came up with after adding in a few addresses in CRM. In this day and age of modern technoligy why in the world would we have to type in the City and the State if we know the Zip? I mean really, think of the time you will save by having a tool that could help with this. OMG think...
  • Blog Post: AJAX and the whole Web 2.0 thing.

    I wrote in an article about Self Service some time ago "I get the sense that there is a growing interest in the construction of Customer Portals and the general Web 2.0 'buzz' where people need to bring all types of data up into customer facing applications that blend information and...
  • Blog Post: Web Services and SageCRM.com

    Web Services are an access mechanism that can be used with the hosted version of Sage CRM as well as the on premise version. To use the Web Services in the hosted product you need first to make the WSDL available. 1. Logon to your hosted version of SageCRM.com as a system administrator 2. Navigate to...