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  • Wiki Page: 632-17475 - Multi-Select Field on Tablet only selecting one selection

    Summary: When using a newly created Multi-Select field on Tablet (iPad / Android) only one selection option can be selected at a time. Symptoms: The multi-select field is working like a single select field on a tablet device. Resolution / Workaround: The workaround for this issue is to use the Desktop...
  • Wiki Page: 632-17555 - Issue with Mobile Access with a Blackberry device

    Summary: A user can access CRM form a blackberry device even when Mobile access has been restricted in the user settings for that user. Symptoms: A user can log into CRM via a blackberry device even though the "Mobile Device Access" option has been set to "False" under Administration...
  • Wiki Page: 492-17721 - Sage CRM iPhone component: Errors creating views

    Summary: Errors may occur when setting up new views to be used by the Sage CRM iPhone app. These errors will prevent users from synching their iPhones with Sage CRM, since data cannot be retrieved from the system. Symptoms: On running the component to install the app, you may encounter errors relating...