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  • Wiki Page: 492-17714 - Resizing IE may cause page resubmission

    Summary: Submitting a page when zoomed in greater than 100% may result in the data being sent twice. This can result in duplicate entries being created in Sage CRM. Symptoms: Any action where data is submitted may be affected; the example raised with the case was where new quotes are being created. This...
  • Wiki Page: 492-17967 - Web to Lead: Lead_Opened field

    Summary: After adding the lead_opened datetime field to a web to lead form, leads may be created in Sage CRM with a default time of midnight UTC. The date portion of the datetime field will be unaffected. Symptoms: The issue can be reproduced by creating a web to lead form containing the lead_opened...
  • Wiki Page: 492-17968 - Custom content for Custom Entities

    Summary: A script error may occur when adding Custom Content scripts to the Top Content screens for custom entities. Symptoms: On adding some basic JavaScript to the Top Content area for a custom entity, a range of errors may be displayed. These can include the following: Unterminated string constant...
  • Wiki Page: 492-18000 - Blank value when using AM/PM time format

    Summary: An issue may arise when users have the "Use AM/PM" option set to Yes, and save a time value with no space between the time and the AM/PM part. Symptoms: As an example, if a user were to save the time an opportunity were opened as "12:00PM" (as distinct from "12:00 PM"...
  • Wiki Page: 492-18022 - How to: Adding thousand separators to numeric fields

    Summary: By default, numeric fields in Sage CRM (fields with an EntryType of 32) are not displayed using separators of for multiples of 1,000. Separators are only used for Currency fields within the system. Customers may wish to use thousand separators in the product; these can be added using a straightforward...