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Wiki Page:
632-17684 - CRM iPhone app is not updating an integrated install of CRM correctly
Support team
Summary: You cannot create an opportunity for a Company/Person on an integrated install of Sage CRM 7.3GA that has been added to CRM via the iPhone App. Symptoms: A user selects "Adds to CRM" option on a Phone contact on the Sage CRM iPhone App. A user then logs into Sage CRM via a browser...
on
13 Nov 2015
Wiki Page:
492-17957 - Sage CRM system lock - unable to log back in
Support team
Summary: A customer may lock Sage CRM for customisation using the option available under Administration | System | Lock System . If they encounter difficulties with the password of the user who created the lock, they may be unable to log back into Sage CRM. More information: Running the following SQL...
on
4 Dec 2015
Wiki Page:
492-17962 - Changing User Select display format
Support team
Summary: User Select fields in Sage CRM can be displayes in one of two ways within Sage CRM. Which format is used depends on an entry on the CustomSysparams table named DropdownThreshold. More information: When linking a Sage CRM entity record to a user, a particuklar type of field is used. This field...
on
8 Sep 2015
Wiki Page:
687-18001 - Email template subject missing
Support team
Summary: When you are sending an email to a group and you are using a template, the email subject will not be included in the email template. For example if you add a subject to the 'Standard email' template then choose a group (eg: US East Contacts) and choose 'New Email' from the actions...
on
17 Nov 2015