Browse By Tags

  • Wiki Page: 632-17684 - CRM iPhone app is not updating an integrated install of CRM correctly

    Summary: You cannot create an opportunity for a Company/Person on an integrated install of Sage CRM 7.3GA that has been added to CRM via the iPhone App. Symptoms: A user selects "Adds to CRM" option on a Phone contact on the Sage CRM iPhone App. A user then logs into Sage CRM via a browser...
  • Wiki Page: 632-17831 - Company Name with double quotes not displaying correctly

    Summary: Login via an iPad using the mobile theme and search for a company with double quotes in its name eg "A Test" The company name will not be displayed correctly on the search list. Symptoms: The company name will be dispalyed like this: Resolution / workaround: A workaround at the moment...
  • Wiki Page: 632-17916 - Date Fields are blank on Tablet

    Summary: Create a new "date only" field in opportunity and add it to the Mobile Opportunity screen. Now log into CRM via a tablet and create a new opportunity and put a date into the newly created "date only field" and save. Symptoms: After saving the new opportunity the new "date...
  • Wiki Page: 632-17982 - Classic Dashboards in Sage CRM 7.3

    Summary: A user logs into a new Sage CRM 7.3 install and can not see the option to switch to the classic dashboard. Resolution: This is "By Design". The classic Dashboards have been deprecated in Sage CRM 7.3. A system upgraded from Sage CRM 7.2 would still have them but for a new install they...
  • Wiki Page: 695-17991 - iPhone App getting closed on iOS 9

    Summary: After upgrading an iPhone to iOS 9 the Sage CRM App crashs. Symptoms: After a User logs into CRM via the iPhone App and uses the top navigation menu the App crashs Status: This issue has been resolved in Sage CRM iPhone App version 2.0.5 which was released on the 12th November 2015. https:/...
  • Wiki Page: 710-18081 - Issue with download data in Sage mobile application when website is Https

    Summary: When trying to download data in Sage Application for mobile devices when website is Https users are receiving error: Internet connection appears to be offline Cause: When application is sending request its missing port information and because secured HTTP website is using port 443 by default...