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Summary: After upgrading Sage CRM 7.2 to version 7.3 that is integrated with Sage 200 there is an issue with the Interactive Dashboard. Symptoms: The following error message is displayed: Resolution: To upgrade to Sage CRM 7.3a. Status: This issue is not reproducible in Sage CRM 7.3a. More information...

Summary: Database locking or blocking issues may be seen in copies of Sage CRM integrated with Sage 200. these issues may be caused by the Quote Totals tabel level script on the Quotes entity. The issue can be resolved by amending the tbale level script. Symptoms: The issue may arise when synchronising...

Summary: In a Sage 200 integrated system when you create a new lead then use the option to 'Add or Find this Company' the popup screen will not contain the relevant data from the parent window, the form fields will be blank: Symptoms: The popup that appears when you use the 'Add of Find this...

Summary: In a Sage 200 integrated CRM system the cmli_comm_accountid field does not populate after you have created a new communication. For example if you create a new communication under an existing integrated company then check the Communication and Comm_Link tables. You will note that the cmli_comm_accountid...

Summary: When making an amendment to the User Preferences screen of a user profile in Sage 200 CRM or Sales, Marketing and Service for Sage 200 Extra. An error may be displayed advising “ Your time zone is not available. Please choose another ”. Cause: We have seen a significant increase...