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  • Blog Post: Self Service Workarounds

    If you have been working with Self Service then you know that certain field entrytypes are not rendered in the same way in Self Service screens as they are in the main application extension ASP pages. These oddly behaving fields or entrytypes include Date, DateTime and Search Select Advanced fields...
  • Blog Post: Useful Date Functions

    Occasionally you will need to fetch a date from either the CRM database or perhaps from an external system that is then needs to be formatted so it looks like a CRM date. All users are able to set their date preferences. The are other articles that discuss handling dates Add/Subtract...
  • Blog Post: More about Using CRM security in ASP pages

    I have previously discussed that access to buttons can be controlled by the 4 & 5 parameter of the CRM.Button() method used in Classic ASP. The entity referenced in the 4th param has to be an entity normally covered by security. The example covered in the previous example discusses whether or...
  • Blog Post: Manage Escalations

    A new example component has been added to the resources section for development partners to download. The purpose of this component is to make the management of escalation rules easier in implementation of Sage CRM where there are a large number of rules to manage. When working with large number of Escalation...
  • Blog Post: Field Level Security and Create Scripts

    The control of field level security can be found against each field listed under the Field tab in the customization area. Administration | Customization | TableName We know from the documentation that the field security interface provides a simple code-free approach for administrators to define how users...
  • Blog Post: Building selection lists in ASP pages without reference to Meta Data

    From time to time you will need to build pages that can not directly be based on a Meta data definition of a screen. For example if you need to construct a page that allows cloning of an entity or perhaps interaction with an external system. The CRM objects allow to you to easily build screens and entries...
  • Blog Post: Setting screen properties within a multiblock ASP page using the COM API

    This COM API trick for ASP based Application Extensions shows how you can create a screen with 2 (or more) blocks where one of the blocks remains in view mode regardless of the value of CRM.Mode. It is a very simple approach and all you have to do is get hold of the block that you wish to be read only...
  • Blog Post: Sage CRM EntryTypes used in the COM ASP API

    I have covered manually building screens, that is without using existing Screen or List meta data definitions in earlier posts. These contain example code that uses the following basic struture of code to build the fields. var customTextEntryBlock = CRM.GetBlock("Entry"); with (customTextEntryBlock...
  • Blog Post: Building a Search Select Advanced Field in ASP

    I have covered the EntryTypes used in CRM in an earlier article, " Sage CRM EntryTypes used in the COM ASP API ". Below is a simple example showing how to create a Search Select Advanced in an ASP page. var myBlock = CRM.GetBlock("opportunitydetailbox"); var personidBlock = CRM...
  • Blog Post: CRM.AddContent() & Dummy Field Trick

    I thought I had written about this trick before but it appears not! A customer needed a technique to allow a chart to be displayed at the top of the company screen. This is a bit like the PipeLineGraphic of the OpportunityList or CaseList system screens. The way this has been added is really...
  • Blog Post: A Universal "Go Back" button in Workflow

    The requirement to allow the user to fall back to an earlier point in the workflow is usually handled by looping. We can see from the diagram below how a workflow can allow a user to drop back and repeat or cycle through certain workflow states again and again. But what if we need to have a workflow...
  • Blog Post: Sage CRM 2018 R1: Controlling field and screen spacing in ASP pages and .NET code.

    Below is a screen shot of the Company Summary screen. Complex screens like this one, either for a system entity or a custom entity, can be built using the APIs. A partial rebuild of the Company Summary Screen using the .NET API is actually included in the example projects shipped with the SDK installer...