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  • Wiki Page: 536-17176 - Old Swiftpage data not synced into CRM

    Summary: We have an issue with one of our clients not getting sync information from Swiftpage at all. We fixed the issue by modifying the file syncengine.properties in the tomcat/webapps/crmSPSyncEngine/web-inf/ folder. The CRM user password there needs to be updated. However, only the new campaigns...
  • Wiki Page: 536-17339 - Swiftpage Terminating unresponsive integration task...

    Summary: The customer's EMarketing synchronisation was taking longer than 15 minutes. There were errors reported in the Emarketing syncengine logs: FATAL com.sage.scrm.syncengine.core.engine.SyncEngineWatchDog.checkSyncEngineThread Terminating unresponsive integration task... FATAL com.sage.scrm...