• Wiki Page: 687-17844 - OptOut Flag Mailchimp not set

    Summary: If a CRM contact unsubscribes to your MailChimp campaign via the unsubscribe link the pers_optout field will not be updated to reflect that they have opted out of e-marketing campaigns. The information concerning their unsubscribing from MailChimp will however still be correctly stored in the...
  • Wiki Page: 695-18156 - Mailchimp not returning campaign results

    Issue Description: Mailchimp campaingn is not returning results back to CRM and error captured in CRM.log file. UPDATE MailChimpUnsubscribed SET McUn_createddate='01/20/2017 11:05:26.890', McUn_Id=23618, McUn_updateddate='01/20/2017 11:05:26.915', McUn_updatedby=0, McUn_timestamp='01...
  • Wiki Page: 695-18158 - List_TooManyMergeFields error in mailchimp logs

    Summary: There was a Mailchimp error when pushing the CRM group to Mailchimp however it shows that the group has be submitted to Mailchimp. The error recorded in Mailchimp.log file is: There was an Mailchimp when error pushing over the list with id of 'NNN'.com.sage.crm.mailchimp.exception.ExceptionDto...
  • Wiki Page: 695-18172 - Error creating new Mailchimp Campaign

    Summary: When creating a new Mailchimp campaign the following error message is displayed: Symptoms: The Mailchimp campaign was created with the following details: Cause: The cause of this issue was that the "Let users pick plain-text or HTML emails" checkbox in the list settings on the MailChimp...
  • Wiki Page: 710-18179 - Admin does not have security rights

    Summary: Mailchimp "The group has been sent to mailchimp. You will receive a notification once the operation has been completed". Description We go into group and click "sent to maichimp". SageCRM shows the message "The group has been sent to mailchimp. You will receive a notification...