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  • Wiki Page: 687-17969 - Email does not send when a template is used

    Summary: On attempting to send an email from a template in Sage CRM, an error may be displayed. the issue does not affect the sending of emails that are not templates, or when a default template is selected. When a recipient has been entered, and the Send E-mail button is selected, the following error...
  • Wiki Page: 687-17997 - Attachment erases email content in the email editor

    Summary: In 7.3c when attaching a file to an email in the email editor the body of your email, including the 'To', 'Subject', 'CC, and 'BCC' fields, will be erased after the attachment is uploaded. Symptoms: Uploading an attachment in the email editor erases any email content...