Visit Sage CRM Main Website
About Sage CRM
Browse By Tags
CRM Standalone Install
687-17969 - Email does not send when a template is used
Summary: On attempting to send an email from a template in Sage CRM, an error may be displayed. the issue does not affect the sending of emails that are not templates, or when a default template is selected. When a recipient has been entered, and the Send E-mail button is selected, the following error...
1 Oct 2015
632-17985 - Unable to add fields in e-mail template?s subject
Summary: Create a new email template that contains a merge field in the subject line. Symptoms: Whe a user creates a new email using this template the merge field is not populated in the subject line. Status: This issue has been resolved in Sage CRM 7.3c Hotfix 1. More information: This issue is happening...
6 Nov 2015
687-17997 - Attachment erases email content in the email editor
Summary: In 7.3c when attaching a file to an email in the email editor the body of your email, including the 'To', 'Subject', 'CC, and 'BCC' fields, will be erased after the attachment is uploaded. Symptoms: Uploading an attachment in the email editor erases any email content...
13 Nov 2015
687-18001 - Email template subject missing
Summary: When you are sending an email to a group and you are using a template, the email subject will not be included in the email template. For example if you add a subject to the 'Standard email' template then choose a group (eg: US East Contacts) and choose 'New Email' from the actions...
17 Nov 2015
492-18031 - E-mail editor: Content removed from HTML source
Summary: Users may experience issues including complex HTML content in emails after upgrading to Sage CRM 7.3. This issue is caused by a new feature within the CKEditor WYSIWYG editor, which can be disabled. Symptoms: When creating complex email messages, many users will use an external HTML editor such...
31 May 2016
492-18058 - Subject field blank on replying to, or forwarding emails
Summary: On hitting Forward or Reply on emails in Sage CRM, the Subject field may be found to be blank. Symptoms: The issue may affect German, French or Spanish installs - English installs are unaffected. Cause: The issue is caused by an incorrect field being present in a custom caption entry used for...
21 Jun 2016
© The Sage Group plc 2021
All Rights Reserved