• Wiki Page: 632-17670 - Save on Web Quotes and Orders does not respond

    Summary: On a Sage CRM 7.3 system integrated with Sage 200, a user can not add a new line item to a Web Quote or Order. Symptoms: When a user tries to add a new line item to a new quote / order the "Save" button in the new line item box does nothing. Status: This issue has been resolved in...
  • Wiki Page: 632-17682 - Selling unit shows ID not name in Line items in Quote/Order

    Summary: On a new install of Sage CRM 7.3 integrated with Sage 200 2015 the "Selling Unit" is not displayed correclty after adding a new line item to a quote or order. Symptoms: After adding a new line item to a quote or order the "Selling Unit" is displayed with its ID instead of...
  • Wiki Page: 492-17974 - QuoteTotals TLS Causes poor SQL Performance

    Summary: Database locking or blocking issues may be seen in copies of Sage CRM integrated with Sage 200. these issues may be caused by the Quote Totals tabel level script on the Quotes entity. The issue can be resolved by amending the tbale level script. Symptoms: The issue may arise when synchronising...
  • Wiki Page: 695-17994 - Order is not picking up current company context

    Summary: In 7.2.i and 7.3.c open an existing order and create a new company from the “Main menu”, immediately after that if you create a new Order from by right clicking “New” button on main menu, you will find the new order is not getting created against newly created company...