• Wiki Page: 492-18031 - E-mail editor: Content removed from HTML source

    Summary: Users may experience issues including complex HTML content in emails after upgrading to Sage CRM 7.3. This issue is caused by a new feature within the CKEditor WYSIWYG editor, which can be disabled. Symptoms: When creating complex email messages, many users will use an external HTML editor such...
  • Wiki Page: 710-18193 - Change Email/Template Editor Default Font

    Summary: Client need to change default font of email template/email editor screen of CRM. In previous version of product this could be achieved by following KBA 632-18006 The config files in this article do not exist in 7.3 as the FCKEditor has now been update, also newly branded CKEditor. Solution:...