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Are you being social with your customer relationship management strategy ?
Last week, I was out with Larry Ritter , SVP & GM of CRM Applications, talking to the UK press about the "Social Media meets CRM" story. During the day, we spoke to Marketing Direct , Joel Harrison of B2B Magazine and Stuart Lauchlan of mycustomer.com. Conversations ranged from "...
12 Aug 2009
CloudCall Contact Centre for Sage CRM
As well as lots of Outbound functionality CloudCall Contact Centre also offers inbound functionality to its users. Simple Screen Popping: SYNETY CloudCall Contact Centre provides advanced inbound calling features. With the CloudCall Screen Pop feature agents can now receive pop up alerts when...
16 Oct 2013
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