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  • Wiki Page: 536-17199 - Email blast failed in Swiftpage - E-Mail blast creation failed

    Summary: In CRM 7.1 when attempting to send an Emarketing email blast using a CRM group that is sorted by a particular column the email blast will fail. Symptoms: You will see an error message on screen: E-Mail blast creation failed GET failed on http://localhost:15009/crm71j/$service/getEmarketingRecipients...
  • Wiki Page: 536-17505 - Preview Recipients in Sage CRM emarketing and static group issue

    Summary: When you use a static group with some records excluded as the group to base your E-marketing email on and then click on "Preview Recipients", the excluded records appear on the recepients preview list. Resolution: This issue has been resolved in Sage CRM 7.2F
  • Wiki Page: 536-17516 - No data from Swiftpage

    Summary: A problem occurs with the synchronisation of statistics from Swiftpage to CRM and there is an error appearing in the logs: “There is no Swiftpage account created.” Cause: This is usually as a result of the user in the syncengine.properties file not being an emarketing user on the...
  • Wiki Page: 536-17616 - Swiftpage Config Page drips password

    Summary: When installing patch 7.2F of CRM the value of the syncengine.crmpassword in the file tomcat/webapps/crmSPSyncengine/WEB-INF/syncengine.properties may be blanked out. It's important to check this value after installing the patch and to make sure it matches the password value on the Users...
  • Wiki Page: 660-17692 - Sage CRM E-Marketing Bootcamp Presentation

    Summary: Sage CRM E-Marketing Bootcamp Presentation Please follow the link in order to download the Sage CRM E-Marketing Bootcamp Presentation Download: Sage CRM E-Marketing Bootcamp Presentation
  • Wiki Page: 492-18074 - HTTP 500 on Swiftpage nightly update

    Summary: A HTTP 500 may be returned on running the Swiftpage nightly synch task. This can result in a failure to synchronise the results of nightly batch processing. Symptoms: The following errors may be logged: spnighttask.log: com.sage.scrm.syncengine.emarketing.communication.handler.drip.SyncCampaignResultsHandler...