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CRM Standalone Install
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Lite Outlook Plugin
632-16986 - Preview Merged Template Always Shows Current User
Summary: After sending a mass email and viewing the email preview while logged in as different user, the details of the current user appear on the email not the details of the user that created the original email. Symptoms: The email template that is used contains the #user_firstname# and #user_lastname#...
16 Apr 2014
636-17040 - Filing emails to CRM that were sent to distribution lists
Summary: When filing an email that has been sent to a group / distribution list, only the last name of the list is shown in the communication. Symptoms: Once the email is filed using the Lite Outlook Plugin to CRM the communication only shows the display name of one of the recipients in the 'To:'...
20 Nov 2015
632-17042 - Could not Send and File Email in Outlook to CRM
Summary: A user could not file and send a new email to CRM in outlook. But a user could file a received email to CRM so this suggests that the issue is with the outlook settings and not CRM Workaround / Resolution: The issue here happened when two mail boxes were set up in Outlook. CRM is not supported...
16 Apr 2014
632-17087 - Only one communication gets created in CRM when sending an email with 3 recipients
Summary: Only one communication gets created in CRM when an email with three reciepients is sent. All three recipients are set up as Person Records in CRM. Symptoms: Send out an email with 3 recipients. One of these will be the email address of a user of CRM. The other two email addresses will be for...
26 Nov 2014
636-17101 - Incorrect email addresses put into 'To:' field when Reply All is selected
Summary: Incorrect email addresses put into 'To:' field when Reply All is selected Symptoms: This occurs when a user selects 'Reply all' in an email that has come into CRM The recipients email address from the mail that came into CRM is populated in the 'To:' field of the email...
3 Nov 2014
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