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Summary: If two people in a list have the same email address and mail is sent to the list, only one person of those two will get mail. Symptoms: If mail is being sent to a list of people and two of these people have the same email address, the mail will only send once per email (duplication stops it...

Summary: Problems are occurring when filing emails using Chinese system locale Symptoms: When filing an email using the Classic Outlook Plug-in with System Locale set to Chinese (Traditional, Hong Kong S.A.R.) the Chinese characters are displayed incorrectly in the email. Status: This issue has been...

Summary: Navigate to Administration -> E-mail and Documents -> E-mail Configuration and set the below fields to the following: Allow send using Outlook: Yes Outbound E-mails should be filed by: E-mail Manager Enter a Mail Manager Server filing address Change the Mail Manager Server filing address...