• Wiki Page: 536-17312 - Exchange Sync: Data Access Failure

    Summary: The customer was experiencing an issue synching records using the Exchange integration. A single class of updates (Appointments -> Exchange to CRM) would work, but everything else would fail. The customer disabled appointment synching, and found that the error would also occur when synching...
  • Wiki Page: 536-17556 - Info not syncing from CRM to Exchange

    Summary: From the log files you can see the following error message: “Synchronization state data is corrupt or otherwise invalid.” There are also less severe error messages: “test@sage.com not found in configuration” This usually occurs when a user was set up in the initial configuration...
  • Wiki Page: 632-17649 - Exchange synch: Error with BusinessHomePage element on EWS

    Summary: When synching contacts, an error was being logged by the Exchange sync engine stating that an element was failing validation. Issue: The element was as follows: http://schemas.microsoft.com/exchange/services/2006/types:BusinessHomePage A value of 'http://' was not valid. Resolution:...