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Exchange Web Services
492-16766 - Synchronising an appointment: OrganizerNotOnAttendeeList
Summary: Version: 7.2a Area: Exchange Integration Steps to Reproduce: 1. Install a v7.0 copy of CRM. Set up your users' email addresses. 2. Upgrade to v7.2. Set up the Exchange integration. 3. Create a new appointment in CRM. Your user should be the organizer. 4. Synch with Exchange. Expected result...
29 Mar 2016
492-16659 - Exchange integration: Why use an impersonated user?
Summary: A customer had a query regarding the Exchange integration: What is the purpose of using an impersonated user? Would it not be better from a security perspective to have the CRM Exchange integration log in as each individual user when accessing mailboxes, rather than have a single user with the...
16 Apr 2014
492-16639 - Exchange: ErrorNameResolutionNoResults on secondary SMTP addresses
Version: 7.2a Language: English Area: Exchange Integration Steps to Reproduce: 1. Set up an Exchange impersonated user for an Exchange integration. Make sure that the Exchange impersonated user's primary SMTP address does not match username@domain , e.g. make it email@example.com . 2....
29 Mar 2016
492-16921 - Exchange integration: Error 400 when attempting to resolve an impersonated user's mailbox
Summary: Depending on your Exchange configuration, you may need to set your CRM impersonated user's primary SMTP address to user@domain . This setting is applied on the Exchange server. Symptoms: On attempting to save a new Exchange integration in CRM 7.2, the setup fails on the second test. The...
20 Aug 2014
492-17386 - ErrorInvalidSyncStateData - Synchronization state data is corrupt or otherwise invalid
Summary: A corrupt synch state on CRM folder items can cause synchronisation to fail. Symptoms: An error will be logged in the Exchange synch engine's exchangesynch.log: Main exception string: Synchronization state data is corrupt or otherwise invalid Exception code: ErrorInvalidSyncStateData Impersonated...
20 Mar 2015
536-17280 - Exchange integration unable to access Exchange Web Services
Summary: A customer encountered an error when setting up a new Exchange integration with Sage CRM. On saving the integration details, the setup failed at the step: "The Sync Engine is checking to see if the Exchange Web Service is available." The following error was logged in the ewaresystem...
18 Dec 2015
492-18141 - Exchange synchronisation - invalid XML character
Summary: Version: 7.1c Language: English Area: Exchange Integration Issue: Steps to Reproduce: 1. Create a new appointment in Outlook. Make sure that it contains a Unicode control character (eg ). 2. Synch. Actual result (please include text of any error message): 2012-02-19/14:07:39.721/MEZ...
5 Dec 2016
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