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  • Wiki Page: 608-16535 - Contacts will not sync from CRM to Outlook

    Summary: When using the Outlook plugin, tasks and appointments will sync between CRM and Outlook. However, an issue may occur whereby contacts will not sync to Outlook after adding them to CRM, unless a Sync Info Reset is performed in the Outlook plugin. Resolution: This may be happening if the Timezone...
  • Wiki Page: 636-17322 - Exchange 365 integration: cannot find timezone

    Summary: Exchange 365 integration is not synchronising due to timezone issues. Symptoms: A variation of the following errors are appearing in the scrm logs: ERROR [pool-2-thread-1]: 27-may-2014 16:13:53.208 Cannot find windows time zone for CRM timezone: +00:00 ERROR [pool-2-thread-1]: 27-may-2014 16...