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Workflow
Wiki Page:
492-16626 - Script error when opening custom url in a new window
Support team
Summary: Opening a custom URL in a new window may result in a script error in v7.2. Symptoms: A custom URL can be added to the main Find menu by nanvigating to Administration -> Advanced Customisation -> System Menus ,and selecting the Find menu option. In order to have the URL open a website in...
on
16 Apr 2014
Wiki Page:
492-17089 - Long loading times on Workflow and Line Item screens
Support team
Summary: Users may experience a delay when attempting to load screens that are launched using the jQuery load() function. This includes the Workflow and New Line Item screens. Symptoms: Poor performance may be seen when loading certain screens, especially when the user is not accessing CRM on a local...
on
6 Oct 2016
Wiki Page:
492-17090 - Comments in an OnChange script may result in errors in the Outlook plugin
Support team
Summary: Commenting out the last line of an OnChange script on the CommWebPicker screen may result in a scripting error in the Outlook plugin. This applies for both the Exchange plugin and the Outlook Lite plugin. Symptoms: Selecting a Company record when filing an email from Outlook may result in the...
on
11 Aug 2015
Wiki Page:
492-17471 - Frameset removal: duplicate element IDs in top content and EWARE_MID
Support team
Summary: Fields added to the Top Content area in Sage CRM do not have different HTML IDs to fields added to regular Sage CRM screens. This may cause an issue if attempting to reference a screen element by ID. Symptoms: An example of the issue can be seen where comp_name field is added to both CompanyTopContent...
on
8 Sep 2014
Wiki Page:
492-17729 - Interactive Dashboard: Clear browser cache following upgrade
Support team
Summary: Following an upgrade to 7.2g, users may experience a JavaScript error on their dashboard. This error prevents the dashboard gadgets from loading. Symptoms: The following error message may appear on-screen: Error text reads: The application could not initialise.Please contact your Administrator...
on
15 Jul 2015