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  • Wiki Page: 492-17218 - How to: Using SQL Server Transparent Data Encryption with Sage CRM

    Summary: SQL Server Transparent Data Encryption (TDE) is a method of encrypting the data stored on a hard disk by SQL Server. A customer may have a requirement to use this with Sage CRM. More information: Transparent Data Encryption has not been tested with Sage CRM, and is therefore technically unsupported...
  • Wiki Page: 492-17456 - SDATA schema URL: Windows Presentation Foundation Host has stopped working

    Summary: In Sage CRM v7.2, attempting to access the SDATA schema URL using Internet Explorer may throw an error. This is due to the format of the XML returned, and does not indicate an error in Sage CRM. Symptoms: The SDATA schema URL is commonly used as a troubleshooting step to determine if the Tomcat...
  • Wiki Page: 492-17957 - Sage CRM system lock - unable to log back in

    Summary: A customer may lock Sage CRM for customisation using the option available under Administration | System | Lock System . If they encounter difficulties with the password of the user who created the lock, they may be unable to log back into Sage CRM. More information: Running the following SQL...
  • Wiki Page: 492-17962 - Changing User Select display format

    Summary: User Select fields in Sage CRM can be displayes in one of two ways within Sage CRM. Which format is used depends on an entry on the CustomSysparams table named DropdownThreshold. More information: When linking a Sage CRM entity record to a user, a particuklar type of field is used. This field...