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  • Wiki Page: 492-16787 - RecordAnchor tag in v7.2 redirects to Communications list

    Summary: Following an external RecordAnchor link to a specific record in CRM causes you to arrive at the Communications tab. Symptoms: The issue can be reproduced by creating a new email template using the #recordanchor# tag. For argument's sake, we'll use the Company entity. The mail body will...
  • Wiki Page: 492-16907 - Creating views longer than 4000 characters

    Summary: In CRM, it is impossible to create a custom view longer than 3900 characters. A Maxlength property exists on the View Script field which prevents longer views from being entered. Cause: The restriction is imposed by a MaxLength property on the view textarea. The CuVi_ViewScript field on Custom_Views...
  • Wiki Page: 636-17055 - Using an underscore in a primary entity name

    Summary: New Primary entity created with an underscore included in the name, 'Call_Log' for example. Symptoms: Some Dashboard gadgets not working, the list gadget is one. Cause: There seems to be a problem with primary entities containing an underscore in the name. Resolution: Do not use an underscore...
  • Wiki Page: 536-17153 - Custom ASP page with embeded URL not scrolling on iPad

    Summary: An issue with early patches of 7.2 where custom ASP pages with embeded URLs are not scrolling correctly on the iPad. A simple example of such an asp page is detailed below. Tested on iPad 4th Gen, Safari with iOS 6.1.3. ASP code: --------------------------------------------------------- <...
  • Wiki Page: 536-17173 - Missing vertical scrollbar in custom ASP page

    Summary: On a custom ASP page that contained an iframe there were issues with the scrollbars on the iframe because of the javascript in the asp page was attached to the window.onload event. Cause: For example if you bind to the onLoad event using javascript: window.onload = function() { doLoad(); } It...
  • Wiki Page: 536-17275 - Issue with loading the eware method in Visual Studio

    Summary: You may encounter an issue using the CRM web service in Visual Studio (VS). In VS, the web service is added using the "Add Web Reference…" button. The error message that's reported in Visual Studio is "Method 'XYZ' cannot be reflected" and "There was...
  • Wiki Page: 632-17629 - Full field name not displayed in report content

    Summary: A user creates a field with a caption with 25 characters or more, for example in this case comp_superdupercompanyfield. When trying to add this field to a report the user cannot see the full name of this field: Cause: The cause of this issue is that the report "Select Column" window...