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536-17430 - Right click menu items does not work for custom entity
Summary: When creating a main menu item for a custom entity you must make sure the tab group caption matches the entity name. Symptoms: If the tab group caption is different to the entity name then the right click context menu will not work on that menu item. Solution: Make sure the caption is the same...
26 Aug 2014
492-17471 - Frameset removal: duplicate element IDs in top content and EWARE_MID
Summary: Fields added to the Top Content area in Sage CRM do not have different HTML IDs to fields added to regular Sage CRM screens. This may cause an issue if attempting to reference a screen element by ID. Symptoms: An example of the issue can be seen where comp_name field is added to both CompanyTopContent...
8 Sep 2014
492-17451 - Metadata not updated when editing ProductFamilyGrid
Summary: Changes made when editing the Product Family Grid (such as the adding of sort options to field) may not be applied when the grid is saved. Symptoms: ProductFamilyGrid can be edited under My Profile -> A dministration -> Customisation -> Product Families -> Lists . On saving changes...
10 Oct 2014
632-17531 - Required field in Document entity was ignored
Summary: Create a new field in the secondary entity "Document", add the new field to the "Library Web Picker" Screen and make this a required field. Add a new document using the "Add file" option under the documents tab within a company. Save this document without inputting...
20 Mar 2015
492-17823 - How to: Integrating Sage CRM with a web-based SMS provider
Summary: Out of the box, Sage CRM only supports SMS messaging via an SMTP gateway. SMS providers typically support a range of protocols for interacting with their services. These might include SMTP, SMPP, FTP, and RESTful web services APIs. This article exists as a demonstration of how to integrate Sage...
25 May 2015
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